Guest Information Guide
Serengeti & Ngorongoro
Everything you need for an unforgettable safari experience.
Arrive as guests. Leave as family.
The name Embalakai is derived from the Maasai language and means "bamboo tree."
Like the bamboo, known for its strength and flexibility, our camps stand resilient while blending harmoniously with the natural environment. This philosophy shapes our design, our service approach, and the way we welcome each guest.
Established in 2019 in the Serengeti National Park, Embalakai Authentic Camps began with a single vision: to create a safari experience rooted in authenticity, genuine hospitality, and respect for the land.
Today, we proudly operate three distinctive camps:
- Two in the Central Serengeti
- One in the Ngorongoro Conservation Area
Each location is unique in setting and atmosphere, yet united by our commitment to heartfelt service and unforgettable safari experiences.
OUR CAMPS
Discover our distinctive camps — each offering a unique setting, united by heartfelt service and unforgettable safari experiences.
Hippo Tented Camp
Located in the wildlife-rich Seronera Valley, Hippo Camp sits at the epicentre of the Great Migration. Guests may witness herds crossing the plains by day and fall asleep to the natural symphony of the savanna by night.
The camp features:
- 20 spacious permanent en-suite tents
- Single, double, triple, and family configurations
- Capacity for up to 60 guests
- Open-air lounge areas with uninterrupted views
The design is minimalist and refined, allowing nature to remain the main focus.
Impala Authentic Tented Camp
Impala Camp offers fourteen elegantly designed tents that blend seamlessly into the landscape. Its strategic location provides exceptional opportunities to witness the Serengeti's renowned wildlife, including its famous predators.
The camp emphasizes sustainability without compromising comfort, offering an immersive yet refined bush experience.
Giraffe Authentic Camp
Perched on the misty slopes of the Ngorongoro Conservation Area, Giraffe Camp offers elevated views and peaceful surroundings just minutes from the crater floor.
The camp includes:
- 15 intimate en-suite tents
- A dedicated family unit
- A tranquil and exclusive atmosphere
It serves as an ideal base for exploring one of Africa's most remarkable natural wonders.
Your safety and comfort are our highest priorities.
In accordance with park regulations, walking alone after dark is strictly prohibited. Our Maasai Warriors and camp team patrol the property 24 hours a day and will gladly escort you anywhere within the camp after sunset.
Should you require assistance at any time, day or night, please inform a team member. We are always available.
A walkie-talkie is provided in your tent for your convenience.
Please use it for:
- Escort requests
- Assistance
- Service needs
- Any general support
A team member will demonstrate its use upon arrival to ensure you feel comfortable and confident.
Your dedicated Room Attendant services your tent daily to ensure optimal comfort.
Services include:
- Daily room refresh and turndown
- Bathroom cleaning
- Tea and coffee replenishment
- Laundry assistance
If anything does not meet your expectations, please notify us immediately so we may address it promptly.
If you wish to wake to the sunrise and panoramic landscapes, kindly request during evening turndown service that your tent flaps remain open.
Complimentary bottled drinking water is provided for drinking and brushing your teeth.
While tap water is safe for washing, we advise against consuming it.
In support of environmental responsibility, we encourage guests to reduce single-use plastics. Refillable bottles are available and may be replenished upon request.
Your en-suite bathroom features hot and cold showers powered by eco-friendly solar heating.
Please allow the water to run for three to five minutes to reach optimal temperature. As we rely on solar energy, temperature may vary slightly depending on weather conditions.
We appreciate your understanding as we operate sustainably within a protected environment.
Laundry is hand-washed and dried naturally under the African sun.
To request service:
- Complete the laundry list provided
- Place it on top of the garments
Please note that return time is weather dependent.
Our camps operate primarily on solar energy with generator backup.
If you are traveling with high-powered devices such as CPAP machines or hair dryers, please inform us upon arrival so we can ensure adequate power scheduling.
Complimentary Wi-Fi is available in the main communal areas and within your tent.
At Serengeti camps, no password is required.
For Ngorongoro Camp: Password: Will be provided during the briefing
Please note that connectivity may vary due to the remote nature of our locations.
At Embalakai Authentic Camps, hospitality extends beyond our tents.
The Embalakai Foundation was established to support education, empowerment, and sustainable development within the communities that welcome us into their homeland.
Recent initiatives include:
- Educational infrastructure support
- Community safety projects
- Collaboration with Maasai elders and local leaders
Every guest stay contributes directly to these initiatives.
We work closely with local schools, village elders, and conservation partners to ensure tourism benefits both wildlife and people.
Guests are welcome to learn more about our Foundation initiatives during their stay. Our Camp Managers are happy to share further information.
We believe in allowing guests to arrive, breathe, and settle into the rhythm of Tanzania.
We do not rush experiences. We do not overwhelm. We create space for connection, discovery, and meaningful moments.
Arrive as guests. Leave as family.
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